Elegance Travel Duffel™

Order Processing:

We aim to process all orders within 1-5 business days.

Domestic Deliveries (United States):

Once processed, your order will arrive within 7-10 business days.

International Deliveries:

For international orders, we ship from our overseas warehouses. Delivery time depends on the destination and typically takes 12-20 business days after dispatch.

Final delivery will be handled by your local postal service.

Important Note on Delays:

Please keep in mind that processing and shipping times may vary during holidays, peak shopping seasons, or due to unforeseen circumstances. We appreciate your patience during these periods.

Order Cancellation & Changes

Cancellations or changes are only possible within 24 hours of purchase. After 24 hours, orders enter processing and cannot be canceled. If you need assistance, contact us within the 24-hour window.

Need Assistance?

If you have any questions or concerns about your shipment, we are here to help.

Our team is ready to assist you and answer any questions within 24 hours, every day of the week.

Just email us at info@joeandwilder.com, and we’ll get back to you promptly.

30-Day Hassle-Free Return Policy

Shop with confidence knowing you’re covered by our 30-day return policy! To be eligible for a return, items must be unused, unworn, and in their original packaging with tags intact. You have up to 30 days from the delivery date to initiate your return—giving you plenty of time to decide if it’s the perfect fit.